Managed IT Support
We provide you with the benefit of having a single trusted partner to support and maintain your IT and Communications infrastructure.
Enabling Your Organisation
Our Managed IT Support offering provides your staff with ease of mind. With a robust service and a wealth of knowledge across the service team, your organisation will benefit from a market-leading level of service, enabling growth and profitability.
Benefits of Aircom Managed IT Support
As your support and maintenance partner you gain the assurance your IT environment is monitored 24/7 and a team of experts is always ready to respond to any issues, quickly identifying the root cause and remediating these with minimum impact to your operation.
Power Your Business with Aircom Managed IT Support Services
Our IT support desk gives you round-the-clock access to our dedicated technical team – online or over the phone. The support team is accountable for proactively keeping your services fast, efficient and up-to-date.
Our support services include:
- Troubleshooting. Get to the root cause of your software or infrastructure issues.
- Modifications. We can change and add features to keep your software up to date.
- Infrastructure. Management of hardware, servers, data centres, and more.
- Security. Patches, breaches, guidance.
- 3rd party support. For when your current provider isn’t giving you what you need.
- Remote support. For when you’re not in the office and can’t access your systems.
- Training. How to manage your software, hardware and security.
